Until now: If a punching tool breaks after a long period of use, the machine falls into an error state. The machine operator sees this and calls a service technician. If he arrives, troubleshooting begins. Then the spare part has to be removed from stock or a new one has to be ordered.
With the DataAlarm software this is now much faster and better: If the machine falls into an error state, the DataAlarm quickly sends an SMS to the responsible technician. Based on the values transmitted directly from the machine, he immediately knows which part is broken. He can now take specific tools and spare parts for repair. The possibility of sending this information by SMS means that he can also be informed regardless of location. So he can react much faster and repair the machine faster. The running time of the machine is simply increased and downtimes are reduced.